
Today's world is full of feedback - from the likes or dislikes on social media to the annual conversation with bosses. But is feedback really as valuable as people claim it is? The author does not find and shows why one should not accept everything and even free oneself from it. Feedback is part of good manners and often comes unasked: a colleague's comment, a customer's 1-star rating, the annual feedback from the boss, the mother-in-law's nasty subordinate clause or product ratings on Google. Critical feedback makes us cringe. Praise makes us grow. But theresa Maxeiner knows that hardly anyone feels really good with all the feedback. They make us emotionally dependent or offend us. In order not to be considered incapable of criticism, however, hardly anyone dares to express this clearly. Maxeiner's book therefore provides good arguments for why it is worth expressing uneasiness and at the same time shows ways to still benefit from any kind of feedback - without taking things to heart that don't belong there .